FAQs
All things drainage
Common FAQs
How do I unblock a drain?
You can try unblocking a drain using a plunger or a drain rod to remove simple blockages. However, for stubborn or recurring blockages, it’s best to call a professional drainage expert who can use specialised equipment like high-pressure jetting or CCTV inspection to identify and clear the issue safely.
What are the signs of a blocked drain?
Common signs include:
Water draining slowly from sinks, toilets, or showers
Gurgling sounds from pipes or plugholes
Unpleasant odours coming from drains
Rising water levels in toilets
Damp patches or pooling water outside your property
If you notice any of these warning signs, it’s important to act quickly to prevent further damage.
Can tree roots damage underground drainage?
Yes. Tree roots naturally seek out moisture and can infiltrate small cracks or joints in underground pipes. Over time, this can cause blockages, leaks, or even collapse sections of the drain.
Regular inspections can help detect early root intrusion before it causes major problems.
Using specialist equipment and advanced techniques, we often can remove the roots and patch line the joints to prevent further root intrusion, without the need to dig.
How often should underground drains be inspected?
It’s recommended to have your underground drains inspected every 1–2 years. Regular CCTV drain surveys help identify potential issues like cracks, root intrusion, or build-ups before they become serious. Older systems or properties with many trees nearby may require more frequent inspections.
What are soakaways, and when are they used?
A soakaway is an underground system designed to manage surface water by allowing it to soak back into the ground naturally. They’re commonly used to prevent flooding and manage rainwater from roofs, patios, and driveways. Soakaways are especially useful in areas where connecting to the main drainage system isn’t possible.
How do I prevent blockages in underground drains?
To keep your drains clear:
Avoid flushing wipes, sanitary products, or grease down the drain
Use drain guards to catch debris and hair
Schedule regular drain cleaning or maintenance
Preventive care is always more cost-effective than dealing with emergencies later.
Should my drainage system be maintained?
Absolutely. Regular drainage maintenance helps prevent costly repairs, flooding, and unpleasant odours. Routine cleaning and inspections ensure your system is flowing freely, extends its lifespan, and protects your property from water damage. Professional maintenance is especially important for commercial properties or homes with older drainage systems.
We can provide tailored proactive Maintenance+ contracts.